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Returns and Refunds

  • We take full care in the quality analysis of our product and their secure shipment to you. Furthermore, that is the reason we are certain of giving you a replacement guarantee of 15 days from the date of receipt of the request. On the off chance that you discover any assembling deformity or you feel that the product isn't as indicated in the product pictures and description. We will cheerfully give you a replacement.

    Product need to be returned in the first condition you had gotten them. It would be ideal if you comprehend that we can't acknowledge returns in specific occurrences:

    -  Damage because of abuse of item

    - Coincidental damage because of malfunctioning of product

    - Any consumable thing which has been utilized or introduced

    - Product with altered or missing serial / upc numbers

    - Any damage/imperfection which isn't secured under the product guarantee

    Every product sold by ACHTAS is secured by this certification. Replacement can be for the whole item or part(s) of the item subject to accessibility of the equivalent on achtas.com. We will just offer you an exchange or refund giving that the product is in original condition and have all their original labeling and packaging. We can process a refund just when we set up that the reason given by the client is valid and that the items follow the above mentioned conditions.

    We give reverse pickup to mostly areas. In any case, for areas where a reverse pickup isn't upheld the customer would need to send the item to our location through a courier. The courier charges will be repaid up to a limit of RS. 150. repayments/refund will be prepared after receipt of the item in re saleable condition.

     

    Cancellations by the Customer

    You can cancel your order online before the product has been dispatched. Your entire order amount will be refunded. In case the item you have ordered has been dispatched but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier. Unfortunately, an order cannot be cancelled once the item has been delivered to you, since it return at that point.

     

    Cancellation by achtas.com

    In specific situations it probably won't be workable for us to accept an order and we might be compelled to cancel the order. We maintain whatever authority is needed to refuse or cancel any order request in any reason. A few circumstances that may bring about your order being cancelled include limitations on quantities available for purchase, mistakes or blunders in product or estimating pricing data, or issues distinguished by our credit and fraud division. We may likewise request extra confirmations or data before accepting any order. We will get in touch with you assuming all or any bit of your order is canceled or if extra data is required to acknowledge your order. On the off chance that your order is canceled after your payment, the said amount will be credited back to your payment source. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.

     

    Process for refund:

     

    For unshipped orders:

    Once you cancel unshipped item(s) in your order, we will initiate a refund directly to your bank in 3-5 days. You will be notified of the same by email. In case of COD your order will be directly cancelled.

     

    For shipped orders:

    If the item has been dispatched, your refund will be initiated once we receive the original consignment back

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